Articles
How to build an internal communication plan
Communication is the central tool of leadership and now more than ever, organizations need their leaders to step up. It is when there is a
Am I the only one who finds the term ‘personal brand’ slightly distasteful? How to use communication to build your reputation with integrity
I am occasionally asked to speak to groups about personal branding. I understand why, as I teach executive presence, leadership and communications. But I’m not
I know it when I see it: The Skinny on Executive Presence
Whenever I get a request for executive coaching, one of the top objectives of the client is invariably to develop ‘Executive Presence’. My response is
Sorry I was on mute, could you repeat the question? How to bring more life to your conference calls
We’ve all been on a conference call and heard someone apologize for being on mute and ask to have the question repeated. This baffles me.
Optimizing language utilization to increase engagement, strategic alignment and drive results. Is language smothering the life out of your organization?
One of the greatest obstacles to effective communications is boredom. We have a stunning capacity to render perfectly interesting ideas excruciatingly boring through our choice
If listening is so important, why is it so rare?
A number of years ago I was conducting a seminar for around 80 or 90 people and in the middle of my talk, I decided